Privacy Policy

• Company: Webgyor Group LLC
• Address: Shams Business Center, Sharjah Media City Free Zone, Al Messaned, P.O. Box 515000, Sharjah, UAE
• Website: https://bizta.app
• Email: info@webgyor.ae
• Phone: +971 50 354 5147
• Data Protection Officer (DPO): dpo@webgyor.ae

Our support team is happy to assist with any App-related queries. Please communicate politely, as offensive messages may not receive a response.

This Policy applies to:

• Data you provide when using the App or the Website
• Business records uploaded to the App (MOUs, trade licenses, staff records, and other sensitive documents)
• Interactions with App features and services

We do not knowingly collect data from individuals under 16. If you are under 16 or representing such a person, contact us immediately.

a) Personal and Business Data

• Name, email address, phone number
• Business documents stored or uploaded in the App (MOUs, trade licenses, staff records, etc.)
• Account credentials and preferences

b) Technical Data

• Device information (model, OS, IP address, language, time zone)
• App usage logs and crash reports
• Analytics identifiers for App performance and improvement

c) Payment Data

• Subscription details and payment history (through App Store, Google Play, or our authorised payment gateway)
• Card and cardholder details are processed by our PCI-DSS compliant payment gateway. We do not store your full card number or CVV on our servers.

d) Support and Feedback Data

• Support request details, attachments, and logs (if shared)
• Feedback or survey responses

We use your data for the following purposes:

• App Functionality — To provide and maintain App features.
• Business Records Management — To store, organize, and synchronize your documents securely.
• Support & Communication — To respond to requests, troubleshoot issues, and provide assistance.
• Improvements & Analytics — To improve App performance, security, and user experience.
• Payments & Compliance — To process subscriptions, comply with laws, and maintain records.
• Marketing (Optional) — To send App tips, updates, or promotions with your consent.

Depending on the type of data, we rely on:

• Performance of a contract — For App functionality and subscriptions.
• Legal obligation — To comply with laws (e.g., tax or financial regulations).
• Legitimate interests — For improving services, App security, and fraud prevention.
• Consent — For marketing or optional features.

We do not sell your data. We may share limited information with:

• Service providers & contractors — To operate, maintain, and improve the App
• Government or legal authorities — To comply with legal obligations or prevent fraud
• Analytics partners — To improve performance (pseudonymized or anonymized where possible)
• PCI-DSS compliant payment gateway — To process card transactions on our behalf

We ensure contractual and technical safeguards to protect your data when sharing.

• Local storage & cloud sync: Your documents are securely stored on your device or on trusted cloud services.
• International transfers: Data may be processed outside the UAE, including countries with different privacy laws, with GDPR-compliant safeguards in place.

Retention

• Account and App usage data: retained for 6 years after account deletion or subscription end
• Payment records: retained per legal obligations
• Feedback and support logs: up to 3 years

https://bizta.app takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However https://bizta.app (Website) cannot guarantee the security of any information that is disclosed online.

Our safeguards include:

• End-to-end encryption for document storage and transfer
• TLS encryption in transit and at-rest encryption for stored data
• Encrypted backups and secure cloud integration
• Two-factor authentication (2FA) and password management policies
• PCI-DSS compliant payment processing (card data is never stored on our servers)
• Regular security audits, updates, and staff training

Depending on your region, you may have the following rights:

a) EEA & UK Residents

• Access, correct, delete, or restrict processing of personal data
• Data portability
• Object to processing or withdraw consent
• File a complaint with a local Data Protection Authority

b) US Residents (CCPA & state-specific rights)

• Access, delete, or correct personal information
• Opt-out of sale of data (we do not sell your data)
• Opt-out of certain data processing for marketing or profiling

c) Canada Residents

• Access, correct, delete, or transfer personal data
• Object to automated decision-making
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise your rights, contact info@webgyor.ae. We will respond within 30–60 days depending on applicable law.

• Document storage & sync: All files are encrypted; optional cloud integration follows provider policies.
• Air Gestures & AI Tools: Data processed on-device; no personal data is stored externally.
• Transcription & Smart Eraser: AI models work locally; input data is not transmitted.

This section explains how https://bizta.app uses cookies and similar technologies when you visit our Website or use our App.

What are cookies?

Cookies are small text files placed on your device by a website you visit. They are widely used to make websites work efficiently, remember your preferences, and provide reporting information to the site's owner.

Types of cookies we use

• Strictly necessary cookies — Required for core functionality such as authentication, session management, and CSRF protection. The Website cannot function properly without these; they are set automatically and cannot be disabled from within our settings.
• Functional cookies — Remember your preferences (language, region, product selection) so we can provide a more personalised experience on your next visit.
• Performance & analytics cookies — Help us understand how visitors interact with the Website by collecting anonymised information (pages visited, time on page, referral source). We use this to improve the Website's usability and performance.
• Security cookies — Support anti-fraud measures such as Google reCAPTCHA on our contact form to distinguish humans from automated bots.

Third-party cookies

Some cookies are set by third-party services that appear on our pages, for example Google reCAPTCHA and our payment gateway. We do not control the setting of these cookies; please review the relevant third-party privacy policies for details.

How to control or disable cookies

You can control and delete cookies through your browser settings. Most browsers let you refuse to accept cookies, delete existing cookies, or prompt you before a cookie is set. Please note that disabling strictly necessary cookies will affect the functionality of the Website (for example, you may not be able to sign in or submit forms).

For instructions specific to your browser, see the help pages for Chrome, Safari, Firefox, or Edge.

Consent

By continuing to use the Website you consent to our use of cookies as described in this Cookie Policy. Where required by law we will request your explicit consent before setting non-essential cookies.

https://bizta.app is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

We may update this policy to reflect changes in laws or App features. You will be notified via the App or email. Continued use of the App constitutes acceptance of updated terms.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, Customers are encouraged to frequently visit these sections to be updated about the changes on the Website. Modifications will be effective on the day they are posted.